Upgrading Our Service Quality

Hope you’re staying safe. In order to improve the quality of our services and to meet your support requirements on time, we are introducing administrative fees for some of our support tasks. The newly added fees will take effect from today, January 19th 2021, onwards and will be as follows:

  • Request for adding or changing IPv4 address: USD $2.00 per IP
  • cPanel to cPanel migrations: USD $10.00
  • Promotional Plan Upgrades: USD $5.00
  • Restoration of Backups/Snapshots of a destroyed server (if enabled) to a new server of the same plan: USD $10.00
  • The admin fees will be available on our helpdesk article.

Please note that these are pay-per-ticket admin fees for the above services and will not recur. Also note that the rest of our support services will not be affected.

We thank you for your continued support and hope that our service upgrades will cater to your requirements even better.

We're launching Windows Cloud Servers!

After a long wait, we're finally launching Windows Cloud Instances. Now you can deploy a Windows Server 2016 or 2019 with RDP at CloudCone 🎉

Followed by a lot of testing, our base plan will start with 3 CPU Cores and 4GB of RAM, and all our plans come with a free Windows License!

cloudcone.com/windows-cloud-servers/

If you have any special requirements for resources, we have plans that can fit any size. These plans also can be upgraded by simply raising a ticket. If you have any questions, drop in for a chat on our website.

New Features Available For Mobile App Users

mobile app ui screenshots

We have launched an all-new version of our mobile app with a couple of exciting new features including the ability to pay your invoices directly through the app!

That's not all, there're more features coming soon!
▸ The ability to sign-up and create compute instances on-the-go.
▸ Enable auto-backups and view a list of all your snapshots per instance.

Looks exciting? Go ahead and give it a try!

Applications One-Click Away

Great news! We’re introducing one-click applications! Deploy our pre-configured applications on an optimized server with just one click. Get your hands on apps such as Docker, GitLab, cPanel, Rocketchat, wireguard and more, most of them for free.

Browse through the available applications on our website and select what suits you best. You can even request more of your favorite apps to be made available.
Our fully-managed support team is ready to assist you 24/7.

Choose Convenience. Choose CloudCone.

Our New Status Page, Have You Subscribed Yet?

I hope you're staying safe!

We bring you yet another upgrade to one of our most essential page, our Status Page: 

https://status.cloudcone.com

Please resubscribe to receive more streamlined updates on our services.

This page enables us to communicate incidents, scheduled maintenance, and unscheduled maintenance easily with our customers. 

The status page has been upgraded to better keep our users in the loop about outages, system metrics, planned maintenance.

Stay safe, stay aware, and stay indoors!

Take care 😃 

2 Factor Authentication Released!

Multi-factor authentication is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence to an authentication mechanism. (Wikipedia)

You can now enable 2 factor authentication on your CloudCone account for added security 👮‍♂️

We have prepared an easy guide for you, check it out here

Our Mobile App is out for all iPhone users

Any Apple fans here? Our mobile app is now available on the Apple App Store for all iPhone users. The mobile app is built as a client-centered platform to manage all CloudCone Services more conveniently.

Our support team is now available at your fingertips! We have launched the Instant Support feature on our app for you to be able to raise tickets and contact our support team at all times, even on the go.

"instant support saved me, I got my server back online while i was traveling back in the train, amazing!” - Beta tester

Wanna hear more great news? The first 50 customers to download the app on the Apple App Store will win $2 worth of Cloud Credits. Don’t miss out! Winners will be listed on our mobile app page & contacted via email.

GOOGLE PLAY STORE
APPLE APP STORE
SCAN THE QR CODE

Look forward to more new and exciting features rolling out this year!

Powerful cloud servers with the friendliest & fastest support awaits you.
Thank you for choosing CloudCone.

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