One CloudCone account, multiple services

We have implemented SSO (Single Sign-On) onto our platform; now you can use your CloudCone account to login to 3rd party services that help improve user experience and engagement related to CloudCone.

This means you no longer need to maintain multiple user accounts to authenticate and interact with CloudCone services and software 😀

We will be implementing SSO (Single Sign-On) to most parts of our website in the upcoming days.

Urgent Updates for cPanel 70, 76, and 78 and Exim CVE-2019-10149

A significant exploit had been identified in Exim. This exploit allows attackers to execute code as the root user on your server without authentication and was rated a 9.8 out of 10 in severity.

While Version 80 was never vulnerable to this exploit, and we released a patch for Version 78 last night, the recently End of Life Version 70 and Version 76 remained vulnerable. More details were released today, including information on exactly how to gain root access to a remote server.

Please refer this article for more details.

If you are using cPanel/WHM, please raise a ticket ASAP, and our team will help you to patch the exploit.

Introducing Hosted Email for Business


We’re happy to announce the launch of our Hosted Email platform 🚀 which allows you to seamlessly create IMAP/POP email accounts and never worry about managing email servers again

We’ve released a public beta launch about six months ago, which was successful, and we got to hear amazing stories on how clients loved it!

Pricing?

We’d thought about it a lot! Everyone else charges you per email account which does not make sense, and we decided to price our product at a flat monthly fee, and allow you the freedom to create email boxes for your brand or company. 😀

If you would like to give it a try, we have a guide on how you can set up your first email organization to host your emails away from your servers.

Feel free to head back to our site, and chat about available email plans for your organization 👐🏼

Once again, we thank you all for participating in our open beta and helping us build a better product 😊

Port 25 Limitations

To fight email SPAM, port 25 on all new and old Compute instances will be blocked upon instance creation.

If your instance needs to send emails which do not violate our policies against spamming you can raise a support ticket requesting to unblock port 25 with a valid use case.

Note: if your port was unblocked earlier, you shouldn’t worry

Introducing the Tasks tab

On all new Compute instances, you will see a new, beating tasks tab which lets you view progress and the state of all currently running tasks in your Compute instance.

All tasks carried in your server will be queued and ran accordingly, if any task failed, you would be alerted as well 😀

Keeping abuse reports aways from support

We have separated abuse reports from support tickets so that you can have a clear view on the status of your support tickets and abuse reports.

  • Support tickets navigation item will take you to the support tickets
  • Abuse reports navigation item will take you to the abuse reports

We are now cPanel NOC Partners!

cPanel/WHM has been the number one choice when it comes to paid hosting control panels (at least for us), and our clients love it. We’ve seen many clients start their hosting business on CloudCone utilizing cPanel/WHM

To provide better cPanel/WHM support and faster licensing, we are glad to announce the direct NOC partnership with cPanel.

Check out our partner page here and drop in a comment 😊

Thank you for choosing CloudCone!

CDN Bugs

The ongoing bugs on the CDN product have been fixed

  • Cache hit rate should be shown
  • Requests served should be shown
  • Purge cache button should report success
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