We wanted to let you know that starting June 7th, 2025, CloudCone's 7 day money back guarantee policy will be changed.
Going forward, most of our products will be non-refundable by default. This includes payments for new orders, renewals, upgrades, and add-ons. Your account’s ‘Available Balance’ can be refunded.
This change allows us to maintain competitive pricing and reduce fraud/abuse on our systems while continuing to offer you a reliable and secure service through CloudCone.
How To Confidently Place An Order.
In case you're unsure about committing long term, we recommend starting with a monthly plan of your desired service. We also encourage our users to test our network performance before ordering. You can check on latency and speed within your region using our looking glass tool: http://la.lg.cloudc.one/
If you run into any issues or need help, our support team is available 24/7.