Now you can enable the "must have" automated daily backups when deploying your server.

Automated daily backups helps you restore your server incase of failure. Read more here: https://cloudcone.com/backups/

It is with the greatest regret that we bring you this terrible news regarding cPanel/WHM.

On June 27th, 2019, cPanel announced that they had adopted a new pricing strategy for all their licenses.

This post is unfortunate since unlike the previous per-server pricing model, the new strategy charges users per cPanel account.

As always, we have been providing cPanel licenses at the same rate we pay cPanel; In other words, we do not keep any profit from cPanel licenses.

We understand that this is not the best news to receive, so we decided to reach out to you to let you know our take on this.

What is going to happen to your existing licenses?

The cPanel prices of existing licenses are going to increase, 🙁. However, as we are official NOC partners with cPanel, we shall have a discounted pricing for all our users. Check out the pricing example below.

Since cPanel now bills you per account in your server, our DevOps team outlined projected pricing for your cPanel add-on cost within the client area, which you can find on the billing tab of your cPanel enabled server. Which looks like this 👇

This new pricing model shall be applied to your license starting September 1st, 2019.

What is going to happen to the free cPanel VPS plans?

Good News! The Free cPanel License package on CloudCone shall remain as it, as promised 😊

What are my alternatives?

Although cPanel does offer some benefits that make it super convenient to work with, if you are unable to continue with cPanel, there are several alternative control panels for you to choose.

• If you are looking for a paid control panel, we suggest using DirectAdmin, InterWorx or Plesk (since they offer an unlimited account option).
• VestaCP and CyberPanel are two free control panels that we recommend.
• Login to your WHM and clear out unused/suspended cPanel accounts or resellers in your server

Few questions you might have

What is a cPanel account?
A cPanel account is 1 x cPanel login.

Do suspended account counts?
Yes, any suspended account counts to your total account count.

If you have any concerns, please raise a support ticket and our sales team will help you out .

We have implemented SSO (Single Sign-On) onto our platform; now you can use your CloudCone account to login to 3rd party services that help improve user experience and engagement related to CloudCone.

This means you no longer need to maintain multiple user accounts to authenticate and interact with CloudCone services and software 😀

We will be implementing SSO (Single Sign-On) to most parts of our website in the upcoming days.

We have separated abuse reports from support tickets so that you can have a clear view on the status of your support tickets and abuse reports.

• Support tickets navigation item will take you to the support tickets
• Abuse reports navigation item will take you to the abuse reports

The ongoing bugs on the CDN product have been fixed

• Cache hit rate should be shown
• Requests served should be shown
• Purge cache button should report success

Now you can see which hardware node your cloud server is hosted on 😊 this is useful when we announce maintenance and emergency service outages on our status page

It’s also displayed on the instance list page

Now you can request your earned affiliate credits to be transferred to a PayPal account of your choice directly through the panel! 😃💸

if you still haven’t checked our Affiliate offering, check it out here

Moved the billing tab to the drop-down menu so that the products will have more space on the nav bar 😉